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Weights and Measures

The Division of Weights and Measures regulates many aspects of commerce and trade throughout the state. The division ensures that equity prevails in the marketplace for both buyers and sellers by inspecting over 100,000 commercial weighing, measuring, metering and scanning devices. In addition, any commodity sold by weight, measure or count is subject to inspection to ensure consumers are getting what they pay for. Items inspected include food and dairy products, household products, gardening products, firewood and hundreds of other products purchased daily by consumers and businesses.

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Investigations

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a complaint online

The first priority of the division is to investigate consumer complaints. Examples of consumer complaints include the following:

  • If someone feels that they have been overcharged
  • If the quantity of a product that they have purchased is misrepresented in some way, or
  • If the motor fuel they have bought is contaminated by water or particulate matter.

With the help of consumer complaints, problems have often been brought to the attention of the division, leading to the prosecution of companies for overcharging or inaccurate weighing or measuring practices. These reports further the division’s mission of ensuring that equity prevails in the marketplace.

Complaints can be reported to the Office of Agro-Consumer Services Division of Weights and Measures at 1-800-247-1086 during regular business hours. You can also submit complaints online here. 

Weights and Measures Commission Hearings

All state commission and board minutes are now located at the Division of Administration