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Weights and Measures

Contact us: 225-925-3780

The Division of Weights and Measures protects buyers and sellers by inspecting scales, meters, scanners, and fuel pumps in any business location that sells products by weight or volume.  With over 100,000 devices inspected each year, the Division of Weights and Measures builds confidence and trust in the Louisiana marketplace through the following programs and laboratory services:

  • Motor fuels
  • Metrology
  • Scale, taxi meter, and flow meter inspections
  • Package inspections
  • Scanners and price verification inspections
  • Complaint portal for consumer use

Consumer Complaints

Scan QR code to submit
a complaint online

The division prioritizes the investigation of consumer complaints. Examples of consumer complaints include the following:

  • If someone feels that they have been overcharged
  • If the quantity of a product that they purchased was misrepresented, or
  • If the motor fuel they bought is contaminated by water or particulate matter
File a Complaint

With the help of consumer complaints, problems have often been brought to the attention of the division, leading to the prosecution of companies for overcharging or inaccurate weighing or measuring practices. These reports further the division’s mission of ensuring that equity prevails in the marketplace.

Complaints can also be reported to the Office of Agro-Consumer Services Division of Weights and Measures at 1-800-247-1086 during regular business hours.

Weights and Measures Commission Hearings

All state commission and board minutes are now located at the Division of Administration

Learn more